If the situation is an emergency, please call 9-1-1.

Professionals expect that for every case of adult abuse or neglect reported, as many as 23 cases go unreported. This is a devastating expectation, especially during the COVID-19 pandemic. Because of the coronavirus, more and more older adults are isolated and self-neglected than ever. Not only families tend not to gather as many as possible, older adults who live alone are more likely to self-neglect themselves as it becomes hard to go out of public spaces. This is the most urgent time for us to be aware of elder abuse and keep an eye on one another.

What is Elder Abuse?

  • Check out our recent blog post about elder abuse and acknowledgments.
  • If you have worries about COVID-19 related scams, please read our COVID-19 scams blog post for more information.
  • Suppose you would like to learn more about the latest information regarding research, training, best practices, and resources on elder abuse. In that case, the National Center on Elder Abuse (NCEA) can be a helpful organization to start with. NCEA provides enrich publications for family caregivers, older adults, and professionals.

How We Can Help?

Meals on Wheels

Even before the COVID outbreak, more than 9.5 million older adults were marginally food insecure. Focused on older Americans’ food securities and nourished lives, Meals on Wheels can regularly check in on seniors who live alone or in high-risk households. Please visit their website to join the program or learn more about the organization.

Adult Protective Services (APS)

APS professionals investigate elder abuse, neglect, or exploitation with various experts from healthcare workers to local law enforcement officers. In Missouri, contact 800-392-0210 to report abuse cases of seniors or adults with disabilities in the home ad in long-term care facilities. You can report a case online as well.

Long-term Care Ombudsman

If you suspect elder abuse or neglect, you can report to the local long-term care ombudsman for an advocate. You can visit the State website to find a local ombudsman organization in Missouri. If the facility is in the regions we serve, please call 314-919-2411 to discuss more.

Comments

  1. 1
    Craig James McAlister on November 19, 2020

    How and who do you report to about a company taking advantage, monetarily of my 95 year old Mother?

    1. 2
      lsykes on November 19, 2020

      Hello, Craig. If you suspect that your mother may be the victim of financial abuse or exploitation, you can call the Abuse and Neglect Hotline at 1-800-392-0210 or report it online here: https://apps4.mo.gov/APS_Portal/.

      Our ombudsman are also available if you have any additional questions or need further assistance.
      https://www.voycestl.org/how-help/ombudsman-program/request-ombudsman/

  2. 3
    Reta Ostler on November 25, 2020

    I live in North Carolina and my sister , who is 74, lives in Missouri. My sister has always been financially independent and has been able to take of herself. Her daughter recently moved in with her and I suspect she is physically and I know she is mentally abusing my sister. The daughter recently totalled her car. She let her insurance expire and now she has taken my sisters car and confined her to her home and demands that she not speak to anyone. My sister feels frightened and feels she has to do what her daughter says or she will get beaten. What resources does she have to get this person away from her so she will feel safe again?

    1. 4
      lsykes on November 30, 2020

      Hello Reta. If you suspect abuse or neglect, you or your sister can call the Abuse and Neglect Hotline at 1-800-392-0210 or report it online here: https://apps4.mo.gov/APS_Portal/.

      Other than the Hotline, you can contact the Missouri Protection & Advocacy Services: (573) 893-3333 or 1 (800) 392-8667. Their lawyers can provide legal advice.

      Safe Connections (314-646-7500; https://safeconnections.org) is a good St. Louis local organization that deals with domestic violence. They have a 24/7 Crisis Helpline 314-531-2003, which is helpful.

      Other than that, it is helpful to remind your sister to call 911. Lots of these entities don’t deal with emergency situations, but when things are urgent, older folks often forget they can call 911 for help.

      Our ombudsman are also available if you have any additional questions or need further assistance.
      https://www.voycestl.org/how-help/ombudsman-program/request-ombudsman/

  3. 5
    Amee Thao on February 4, 2021

    I work in a Dr’s office and we have a 92 year old patient who’s health had drastically declined for the last several months. We have gotten her set up to get scans, therapy, and medication, however she’s always having issues getting to her appointments; not only with us, but with her specialist to give her therapy for her severe conditions. Turns out, she couldn’t even get her medications, let alone appointments, and had lost weight rapidly so our office staff members have been driving her to her appointments. It started with just appointments but then led to picking up medications, getting her food, booking her COVID vaccination and taking her to get her vaccination. We have reached out to her son who gets hostile when spoken to. His excuses changes from ridiculous lies that he had forgotten he told us a different excuse the last time. We recently learned that another child of hers MAILED her food from out of state because the one living down the block had stopped bringing her food. She has an appointment every 13 days for therapy & the poor old lady asked us to take her to get her license. (I know she’s feeling like she is a burden) When we notified the son, he got very hostile & had cut my manager off every time she suggested something to help with the situation. Instead, he accused his mother of going behind his back because they “agreed” on her not driving anymore. We offered traveling options to him, gave him advises on how to work around his “work schedule” that seemed to be very convenient for him but never for his 92 year old mother. Every time we did notify him, his mother would call the same day later to apologize for asking us for assistance or for being a burden. She also makes a huge extra effort to explain why her son can’t assist her leading me to think he is verbally abusing her behind closed doors. This ONLY happens when we call to tell him she is in need of something. Our policies does not include medical care to this extent & outside of our clinic but she is our patient and we care. How do we report this situation without her paying the repercussions?

    1. 6
      lsykes on February 4, 2021

      Hello Amee. I completely understand your concern about retaliation against your patient. However, if you suspect abuse or neglect, which includes emotional abuse, you can call the Abuse and Neglect Hotline at 1-800-392-0210 or report it online here: https://apps4.mo.gov/APS_Portal/. These reports can be anonymous, and you can discuss your concern about retaliation with them. They can let you know what their process is and explain how they can handle the situation keeping your patient’s best interest in mind.

      Our ombudsman are also available if you have any additional questions or need further assistance.
      https://www.voycestl.org/how-help/ombudsman-program/request-ombudsman/

  4. 7
    mohammed on February 12, 2021

    plz im vulnerable stroke cardio diabetes, plz coordinate my vaccine; adult disable

    m.lachhab

    1. 8
      lsykes on February 16, 2021

      Hello, Mohammed. Unfortunately, we cannot coordinate vaccines. If you are a Missouri resident, you can visit the following site for more information about receiving the vaccine: https://covidvaccine.mo.gov/navigator/.
      You can also call 1-877-435-8411 to talk to somebody about how you can get the vaccine.

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