Marjorie Moore (she/her)Executive Directormmoore@voycestl.org314-919-2401
Marjorie Moore holds a Bachelor of Arts in Broadcast and Electronic Communications from Marquette University and certificates in CEO Fundraising and Business Administration for Nonprofit Leaders from Washington University in St. Louis. Additionally, she was a member of Focus St. Louis’ Leadership St. Louis Class 39 and the Network for Strong Communities’ Women Executive Director Leadership Academy.
Previously, Marjorie served as President and CEO of MindsEye, a local nonprofit serving people with vision loss, and as the Executive Director of the Asthma and Allergy Foundation of America, St. Louis Chapter.
Marjorie was the host and producer for the 501Crossroads podcast and has served on several boards and committees, including as President of the International Association of Audio Information Services. Currently, Marjorie volunteers on the Finance Committee for Home Sweet Home, a local nonprofit furniture bank.
Shelby Collier (she/her)Event Coordinatorscollier@voycestl.org314-919-2410
Shelby holds a Bachelor of Arts in Global Studies from Missouri State University. She is passionate about learning about other cultures and serving others, which is demonstrated by past volunteer work with Women’s Centers International and the MICA Project. She strives to show this compassion in her new role at VOYCE to better the lives of the population we serve. In her free time she enjoys spending time outdoors and at the gym, as well as trying new recipes she finds on TikTok.
As the Event Coordinator, Shelby is excited to support our staff as well as create partnerships within the community in order to reinforce VOYCE’s mission through our education, advocacy, and events.
Chien Y. Hung, MSW, MA-G, RYT, serves as the Program Director of the Long-Term Care Ombudsman, VOYCEconnect, and the Mental Wellness Programs. Chien holds a Master’s Degree in Social Work from Washington University (2005), as well as a Master’s Degree in Gerontology from Lindenwood University (2015). From 2005 to 2016, Chien worked with clients struggling with critical medical/mental conditions, substance usage issues, and homelessness. Chien has extensive experience in Psychotherapy, Gerontology, case management, community outreach, and long-term care. In his spare time, Chien is a Registered Yoga Teacher and enjoys teaching and practicing yoga.
Under Chien’s direction, the program team strives to help long-term care residents receive quality person-centered care in Greater St. Louis and Northeast Missouri.
If you are interested in a practicum or internship with Chien at VOYCE, fill out an application today.
Valerie Johnson (she/her)Regional Ombudsman Coordinator Northeastern Missourivjohnson@voycestl.org
Valerie holds a Bachelor of Science in Social Science from Northwest Missouri State University in Maryville. She serves as the Ombudsman in the Northeast Missouri Region for Voyce. Retiring from employment with the state of Missouri in December 2007, Valerie previously served as Director of Employee Relations for the Missouri Department of Natural Resources. Before her time at DNR, she served as Employee Relations, Investigator, Trainer, Mediator, and Human Resource Director for the Departments of Labor, Employment Security, Corrections, Administration, and Health. She was instrumental in working to integrate female employees into custody positions with Corrections, providing opportunities for career advancement and showcasing Missouri as one of the first states to do so. She performed special projects for the Governor and was often assigned to assist other state departments in providing specialized training in investigating complaints and resolving conflict. Valerie developed and delivered one of the first preventing Sexual Harassment trainings for the state while an Investigator with the Missouri Commission on Human Rights.
Valerie and her family relocated from Jefferson City to Kirksville in 2009 to assist her Mother in navigating the aging process. Since then, she has worked as a Recruiter, Human Resource Director, and Legal Assistant. Valerie serves as Chairperson for High Hope Employment Services and is on the Kirksville Housing Authority, Adair County Humane Society, and Rural Advocates for Independent Living (RAIL) board. She is a certified 7-Habits facilitator, diversity trainer, and mediator.
Valerie became active in the community of disabilities and aging after her son was diagnosed with Autism and a medication-resistant seizure disorder. Assisting her mother in navigating the nursing home experience opened her to the critical needs of the aging population. She and her family are passionate about animal rescue and open their home to fostering animals (and often foster failing) for the local shelters.
Jen Joy (she/her), MSW, CDPRegional Ombudsman Coordinator South County, Jefferson County, and St. Charles Countyjjoy@voycestl.org314-919-2406
Jen Joy, MSW serves as a Regional Ombudsman Coordinator for South County and Jefferson County. Jen earned a Master of Social Work degree from Saint Louis University and a Bachelor of Social Work degree from Missouri State University.
Jen has many years of experience working with families in a variety of social service settings including schools, hospitals, community mental health agencies, and nonprofit organizations. Jen brings her varied experience and education to VOYCE as well as her compassion to help those underserved in the St. Louis area.
Nicole Lynch (she/they), MSWPolicy and Advocacy Directornlynch@voycestl.org
Nicole Lynch, MSW, serves as VOYCE’s Policy and Advocacy Director. Nicole holds a Master’s Degree in Social Work from the University of Missouri- Columbia and a Bachelor’s Degree in Psychology from Missouri State University.
In her previous position, Nicole spent four years working in a Residential Care Facility (RCF). She served many roles in the facility, starting as a caregiver and Med Tech and eventually working her way up to the facility coordinator position. Nicole found her passion for advocacy and grassroots organizing through internship experiences. During her final semester of graduate school, she worked as a full-time Legislative Intern for Empower Missouri, where she advocated for access to quality healthcare, adequate nutrition, and criminal justice reform. Nicole’s experience working in the RCF, combined with her advocacy skills, has made her a passionate advocate for residents in long-term care settings.
Katie Morrison (she/her), MSG, CDPRegional Ombudsman Coordinator North St. Louis County email@example.com
Katie Morrison, MSG, serves as a Regional Ombudsman Coordinator for North St. Louis County. Katie earned a Master of Science in Gerontology from University of Missouri- St. Louis and a Bachelor of Science in Family Studies from Southeast Missouri State University. Katie discovered her passion for working with seniors when she worked in food services at a Long-Term Care Facility during high school.
Katie previously worked at a Long-Term Care Community as an Activity Coordinator and then was promoted to the Activity Director within a short period of time. Katie also held a position at the St. Louis Jewish Community Center as a Senior Programs Coordinator in which she ran a home delivery meal program for homebound seniors and dining services/senior programming at Covenant Place. In her free time, Katie enjoys spending time with family and friends, working out, watching television/movies, attending concerts, and traveling.
Kayla Peniston (she/her), MSW, CDPRegional Ombudsman Coordinator West St. Louis County and Franklin Countykpeniston@voycestl.org314-919-2413
Kayla Peniston serves as the Regional Ombudsman Coordinator for West St. Louis and Franklin Counties. Kayla earned a Bachelor of Science degree in Health Science with a minor in psychology and a Master of Social Work from Missouri Baptist University.
As an undergrad, Kayla completed a summer research internship at the Harvey A. Friedman Center for Aging at the Washington University Institute for Public Health. As an intern, Kayla did research on topics related to aging and Alzheimer’s disease as well as networked with community stakeholders. While in graduate school, Kayla completed her practicum at VOYCE and enjoyed giving a voice to residents in long-term care. Kayla has always appreciated working with vulnerable populations and is eager to continue empowering and advocating for residents in long-term care.
Lisa Smith, MHA, CDPLead Regional Ombudsman Coordinator St. Louis City and Central St. Louis Countylsmith@voycestl.org314-919-2404
Elizabeth (Lisa) Smith, MHA, joined VOYCE in December 2017. Lisa earned a Master of Health Administration from Saint Louis University and a Bachelor of Arts in Psychology from Fontbonne University.
She brings her interest, compassion, and experience for those in vulnerable or underserved populations to her position at VOYCE. In her free time, Lisa enjoys reading, traveling, and spending time with friends.
Elizabeth Spickerman (she/her), CDPVOYCEconnect and Social Media Coordinatorespickerman@voycestl.org314-919-2403
Elizabeth Spickerman serves as VOYCE’s VOYCEconnect and Social Media Coordinator, responsible for the VOYCEconnect hotline and administrative support. Elizabeth has a Bachelor’s Degree in Nonprofit Administration from Lindenwood University.
Previously she worked as a Marketing and Outreach Coordinator for a therapy provider serving individuals with developmental disabilities. Her love for local restaurants and shops shows her passion for the St. Louis community. This passion for her community is what she strives to bring to VOYCE and the population we serve.
Janice Thomas (she/her)Elder Justice Managerjthomas@voycestl.org314-919-2402
Janice Thomas is an operational leader with more than 20 years of experience. She lives by the dictates to ”Make it better” and, in all things, “Be Kind.” Her professional experiences include key roles in public and community health, clinical operations, coaching, training, financial management, and administration. She has held professional roles in not-for-profit and for-profit organizations, large and small.
Her personal life mirrors her professional life. She is a current board member of an organization supporting reproductive health services, another fostering inclusivity in all areas of the community, and a member of the St. Louis Women’s Forum. Janice is also an active gardener and a dedicated daily walker. Recently she ended a 3-year streak of walking an average of 5 miles each day.
Janice has completed undergraduate studies in business and public health studies at St. Louis University School of Public Health.
As the Elder Justice Manager, Janice supports VOYCE’s policy initiative around elder and vulnerable adult abuse.