Through our Ombudsman Program, VOYCEconnect Helpline, education initiatives, Policy and Advocacy, and Elder Justice, VOYCE educates and empowers individuals and their families for quality living across the continuum of long-term care.

Ombudsman Program

An ombudsman is a person charged with representing the interests of another, investigating issues or complaints, and mediating a fair resolution. In other words, our ombudsmen advocate and empower residents in the long-term care community.


VOYCEconnect Helpline

Whether you’re planning ahead or facing an immediate need, VOYCEconnect can help you better understand the long-term care landscape. Our specialists answer questions about different levels of care, provide general information about paying for care, and share resources to help you explore your options.


Education

Questions about aging, the world of long-term care, or planning for the future? We have you covered with regular educational events and webinars that you can watch now or later.


Policy and Advocacy

VOYCE engages in systemic advocacy in order to represent the interests of long-term care consumers on public policy issues.


Elder Justice

VOYCE believes all older adults and people with disabilities should lead lives of self-determination free of abuse, neglect, or exploitation.

Frequently Asked Questions

What programs does VOYCE offer?

VOYCE helps through the Long-Term Care Ombudsman Program, the VOYCEconnect Helpline, education initiatives, policy and advocacy work, and elder justice efforts.

What does the Ombudsman Program do?

VOYCE ombudsmen advocate for residents of long-term care communities. An ombudsman is a person charged with representing the interests of another — investigating issues or complaints, mediating fair resolutions, and empowering residents.

What is the VOYCEconnect Helpline?

Whether you’re planning ahead or facing an immediate need, VOYCEconnect can help you better understand the long-term care landscape. Specialists answer questions about different levels of care, provide general information about paying for care, and share resources to help you explore your options.

How can I support VOYCE’s programs?

With your support, VOYCE can continue to provide quality education, information, and support for the long-term care community. Visit the Donate page to make a gift today.