Through our Ombudsman Program, VOYCEconnect Helpline, education initiatives, Policy and Advocacy, and Elder Justice, VOYCE educates and empowers individuals and their families for quality living across the continuum of long-term care.
An ombudsman is a person charged with representing the interests of another, investigating issues or complaints, and mediating a fair resolution. In other words, our ombudsmen advocate and empower residents in the long-term care community.
Whether you’re planning ahead or facing an immediate need, VOYCEconnect can help you better understand the long-term care landscape. Our specialists answer questions about different levels of care, provide general information about paying for care, and share resources to help you explore your options.
Questions about aging, the world of long-term care, or planning for the future? We have you covered with regular educational events and webinars that you can watch now or later.
VOYCE engages in systemic advocacy in order to represent the interests of long-term care consumers on public policy issues.
VOYCE believes all older adults and people with disabilities should lead lives of self-determination free of abuse, neglect, or exploitation.