Understanding elderspeak as a type of biased communication is vital to prevent future ageist behavior towards older adult patients and, thus, improve health outcomes. Elderspeak, most commonly found in long-term care settings, has been identified as a growing communication barrier between younger and older generations, especially in healthcare. Effective communication between patients and providers improves trust and adherence to treatment plans. Health communication and cultural sensitivity training are crucial for incoming, young health providers. As Boomer clinicians age and retire, they will be replaced by millennials who will need to learn how to navigate intergenerational relationships with their new Boomer patients.
Dr. Maurya D. Cockrell is an established SDoH Solutionary from St. Louis, Missouri. She holds a BS in health management from Saint Louis University, with a minor in theological studies, an MA from Webster University in human resources management, and a doctorate in health professions education from Logan University. She has received additional training and certifications, including Senior Professional in Human Resources (SPHR), SHRM Senior Certified Professional (SHRM-SCP), Evidence-Based Design (EDAC), Legal and Ethical Issues in Healthcare, Social Entrepreneurship, Executive Coaching, Career Coaching, and Human Resources Consulting. Dr. Cockrell uses serial entrepreneurship, education, and community collaboration to improve how people live, learn, work, and play.
Dr. Cockrell founded YKNOT Consulting in 2015 and Leaves Speak Healthcare in 2017. YKNOT Consulting is a boutique stewardship solutions firm specializing in consulting and coaching. Grounded in a stewardship philosophy, YKNOT offers comprehensive interdisciplinary solutions to economic, educational, social, wellness, and community challenges. Leaves Speak offers caregiver interpersonal skills training, community-wide health promotion, and healthcare experience designing.
CEU Information: 1.0 CEU pending for Missouri administrators, social workers, nurses, and lawyers.
NOTE: This session will take place at 4:00 p.m
If you are unable to attend at the scheduled time, a recording will be sent to you. In order to obtain CEUs, you must be in attendance live at the scheduled time.