Register for the 2018 Long Term Care Conference

The registration packet with the full description of the topics is now available. Click the button below for speaker and presentation information.

2018 LTC Conference Registration Packet 

Are you working in the long-term care community and wanting to learn more about all the changes while earning 14 CEUs in two days!

VOYCE hosts the 7th annual Changing Landscape of Long Term Care Conference on June 14-15, 2018 to answer these questions and bring together the long-term care community.

This all-day, educational conference brings together professional long-term caregivers and individuals from the community to learn dynamic strategies, innovative tools and available options.  

When: June 14, 2018  8:00am – 5:00pm

Where: Renaissance St. Louis Airport Hotel
9801 Natural Bridge Road
St. Louis, MO  63134

Post-Conference Intensives

When: June 15, 2018  8:30am - 5:00pm

Where: Friendship Village Sunset Hills
12503 Village Circle Drive
St. Louis, MO 63127

Early Bird Registration (includes continental breakfast and lunch):

General Public: $25

Long Term Care Professionals Registration Without CEUs: $85

Long Term Care Professionals Registration With CEUs: $135

Administrators and Social Workers: opportunity to earn 7.00 CEUs on day one! 7.00 CEUs in Post-Conference Intensives.

2018 Long Term Care Conference June 14-15, 2018
Renaissance St. Louis Airport Hotel

Our 2018 Changing Landscape of
Long Term Care Conference June 14 - 15, 2018

14 CEUs Over Two Days!

June 14
Renaissance St. Louis Airport Hotel
9801 Natural Bridge Road
St. Louis, MO 63134

June 15
Friendship Village Sunset Hills
12503 Village Circle Drive
St. Louis, MO 63127

Our attendees heard national and local experts discuss dynamic strategies, innovative tools and available long-term care options.

The is geared toward professionals working in long-term care, to provide them with a valuable educational opportunity that explores trends and developments in our field and shares best practices as well as innovative solutions for issues related to long-term care

The registration packet with the full description of the topics is available here.

Throughout the day there were multiple opportunities to interact with exhibitors who showcase long-term care services across Greater St. Louis. Flyer coming soon. 

In addition to hearing thought-provoking speakers, facility administrators and social workers earn 7 CEUs. Please remember to bring your license number the day of the conference if you plan on obtaining CEUs.  CEUs breakdown available soon. 

Registration for all includes breakfast and lunch.

• Register online to join over 300 expected attendees in 2018. No refunds and no cancellations after May 15, 2018. 
• Sign Up as a Sponsor to reach the long-term care community including families needing your services. Sponsor exhibits will be on June 14 only.
• Registration form for detailed description of the Breakout Sessions and the by mail registration will not be available until March 2018. No refunds and no cancellations after May 15, 2018.

Register for the 2018 Long Term Care Conference 

Become a Sponsor

Sponsorship Benefits

Consider a sponsorship for access to more than 300 long-term care providers, individuals seeking long-term care and their families. Sponsorship reflects your commitment to support educational programming for professionals and consumers of long-term care and their families. 

By supporting the work of VOYCE, your organization gains excellent visibility through signage, recognition and printed material at the conference as well as advance exposure through VOYCE e-marketing, the VOYCE website and other online media platforms. Learn about Sponsor Levels and Benefits.

Each sponsorship level includes a designated number of all-day registrations (non-CEUs; includes lunch) for representatives of your organization to attend this full day. Depending on the sponsorship level, your organization also may receive additional benefits. Check out the list of specified benefits for each sponsorship level on the Sponsorship Commitment Form. 

If you have any questions, contact Chelsea Nollau, Administrative and Development Associate, at 314-919-2400. Learn More Here

2018 Conference Sponsorship Packet

Morning Breakout Sessions

Delivering the Care: New CMS Regulations and the New Survey Process by Shelly Williamson, Administrator, Section for Long-Term Care Regulation, Department of Health and Senior Services. 

Major changes were instituted by the Centers for Medicare and Medicaid Services (CMS) November 2017 with the introduction of the new survey process for skilled nursing facilities. This new survey process was designed to incorporate aspects of the traditional survey and the Quality Indicator Survey (QIS) processes to determine compliance with federal regulations. Like the QIS survey, surveyors will be utilizing computers to input their findings to assist in the resident selection process, analyze data and aid in determining survey outcomes. All facilities will be surveyed using standardized processes and new innovative approaches that are resident-centered. 

Hear from the head of the survey process in Missouri talk about the rollout process and lessons learned. At the conclusion of the presentation, attendees will have an understanding of the new CMS requirements, know the differences between the old survey process and the new survey process, and be able to utilize the new survey process as a tool to improve the quality of their services. The audience will also have an opportunity for Q&A.

Target Audience: Long-term care owners, administrators, executive directors, directors of nursing, licensed practical nurses, and certified nursing assistants

Behavior Management of Personality Disorders and Traumatic Brain Injury by Cynthia E. Baker, LCSW, CSW Gerontology, Regional Clinical Manager and Social Work Consultant, Deer Oaks Behavioral Health

Providing care in community-based and home-based settings presents significant challenges when those we care for have serious personality disorders or traumatic brain injuries. This presentation will provide attendees with key information and increased understanding about types and symptoms of personality disorders. Attendees will learn helpful behavior intervention strategies for working with this resident/client population. In addition, attendees will learn strategies for constructive and supportive behavior management for residents with traumatic brain injury.

By the conclusion of this training, the participants will be able to:

· Define a personality disorder,

· List five symptoms of personality disorders,

· Identify the three personality disorder clusters,

· List all nine personality disorders, and

· Understand how to use at least three behavioral management strategies for each personality disorder and for those with traumatic brain injuries to reduce problematic behaviors in long-care communities and home based settings.

Target Audience: Administrators, executive directors, directors of nursing, licensed practical nurses, social workers,
home care agencies, caregivers and family members

The Value of Health Information Exchange (HIE) to Prevent Avoidable Hospitalizations in Post-Acute Care By Susan Shumate, RN, HIT Coordinator, MOQI, Sinclair School of Nursing, University of Missouri

Hear the findings of the 4-year federally-funded CMS project in Missouri nursing homes (MOQI) which utilizes the critical stakeholders in an HIE network to prevent avoidable hospitalizations.

This session will describe the value propositions for stakeholders in an HIE network in post-acute care nursing homes; identify processes of care crucial for achieving value propositions in an HIE network to prevent avoidable hospitalizations; hear potential solutions to common barriers to HIE in post-acute care and construct some strategies using health IT in care delivery to help attain value propositions and prevent avoidable hospitalizations. 

Target Audience: Long-term care owners, administrators, executive directors, directors of nursing and licensed practical nurses

In Their Shoes: What Living as a Resident Can Teach Long-Term Care Staff By Leslie Pedtke, LNHA, Educator for Quality Improvement and Owner of King Management

What happens when real caregivers become “real” residents?  How will their experiences change how they think about being a resident?  How will the care they provide to residents change in the future? ‘Through the Looking Glass’ is a program developed at Aviston Countryside Manor to teach empathy to ourcaregivers.  Staff members moved into the nursing home, lived the role of a real diagnosis and accepted daily ‘challenges’ our residents experience every day. From learning the importance of communicating more with residents to encouraging meaningful activities, the resulting insights of these caregivers sensitized other staff members – new and veteran – to practical and effective ways that they were able to immediately improve daily care to residents. This program became the culture of Aviston Countryside Manor and grew into an Elder Shadowing program that required all newly hired staff to live with a resident for 24 hours before they are able to begin their new job.

In this session, attendees will not only hear and see what the staff members experienced, but they too will experience what it’s like to draw a challenge and have that feeling of dependency and helplessness that our residents experience on a daily basis.

Target Audience: Professionals in long-term care, caregivers, and family members

Luncheon Keynote

Panel Discussion: Innovative Concepts in Person-Centered Long-Term Care Dining

Join us for a lively panel discussion on innovative dining concepts in long-term care.  Bringing creativity to food preparation, trying new recipes, new cooking techniques and food combinations, and flavor enhancements along with new dining options is key to enhancing the residents' experiences and creating a home-like environment.

Hear from a long-term care community who has experimented with a variety of dining options over the years on what works and what doesn't in long-term care food service.  Hear from another on creating great dining options within a budget. Finally, learn about innovative dining options that appeal to residents with memory loss.

Afternoon Breakout Sessions

Disaster Relief – You and Your Emergency Preparedness Plan By Jonathan McCrary, Attorney, Sandberg, Phoenix, & Von Gontard

This presentation will cover issues faced by senior living communities across the country during the recent natural disasters in California, Florida and Texas, the issues faced by those facilities in caring for their residents during those emergencies and how the recently revised CMS regulations have changed the emergency preparedness requirements.  The attendees will learn about what they will need to do to be in compliance with the CMS regulations on emergency preparedness.

Target Audience:  Long-term care owners, executive directors, administrators, human resource directors and social workers

“Everybody is Recording Something” – Social Media and “Granny Cams” in Senior Living By Jamie Bracewell, Attorney, Sandberg, Phoenix, & Von Gontard

Expanded CMS regulations instituted November 2017, require long-term care communities to develop, implement, review and revise its written abuse prevention policies including prevention of mental abuse through the use of photographs and recordings. This session will address social media use by residents, family members and staff - what is permitted and not-permitted by law.  Also discussed will be the placement of cameras in residents' rooms allowed by legislation in several states as a protection against abuse and neglect and how these devises are being used in neighboring states.

Target Audience:  Long-term care owners, executive directors, administrators, human resource directors and social workers

How to Say “Sorry” – The Easiest Way to Avoid a Lawsuit By Nicole Larch, Attorney, Sandberg, Phoenix, & Von Gontard

This presentation will discuss ways to ease the concerns of an angry resident or family member, apologize if an error has been made and hopefully alleviate the need for contentious litigation. This presentation will help caregivers by presenting a simple but effective technique for stemming the ever increasing tide of senior living litigation. The attendees will learn about diffusing contentious situations and avoiding litigation.

Target Audience:  Long-term care owners, executive directors, administrators, human resource directors and social workers

Addressing Sexual Abuse in Long-Term Care Communities, Part 1 By Karla Vierthaler, MPA, Advocacy and Resources Director,  National Sexual Violence Resource Center (NSVRC), Harrisburg, PA; Christopher J. Dubble, MSW, Director, Institute on Protective Services, Temple University, Harrisburg, PA

Sexual violence can impact a person at any point across the lifespan. People in later life who experience sexual violence are often overseen or ignored. Hear from national experts who will focus on sexual violence in later life, and the impact sexual abuse can have on older adults as well as the dynamics of working with elder victims. Age-related disabilities, diverse living situations, and ageism are barriers to reporting. There are also many risk factors for sexual violence associated with the aging process. This presentation will provide an overview of sexual assault and abuse in long term care settings and in the community.

Participants will be able to:

• Share a definition of sexual abuse
• Name three risk factors of sexual violence
• Explain the physical and emotional impact sexual violence can have on older adults
• Share three statistics related to sexual violence in later life

Target Audience: Administrators, executive directors, directors of nursing, licensed practical nurses, social workers, home care agencies, family members and caregivers

Addressing Sexual Abuse in Long-Term Care Communities, Part 2 By Christopher J. Dubble, MSW, Director, Institute on Protective Services, Temple University, Harrisburg, PA; Karla Vierthaler, MPA, Advocacy and Resources Director, National Sexual Violence Resource Center (NSVRC), Harrisburg, PA

As caregivers, we have a responsibility to keep residents safe from all forms of abuse, including sexual violence. While there is no guarantee that any facility can prevent sexual abuse from occurring, an approach to address the issue that includes appropriate policies and procedures and multiple trainings has proven to be effective. Effective policies would address mandated reporting requirements and procedures, clear guidelines around resident rights and definitions of abuse, creating a culture where abuse is unacceptable, and how to care for a survivor of sexual abuse in the facility. Training would be around sexual abuse in general and provide clarity and rationale for the policies outlined.

Participants will be able to:

• Review three steps to take if a resident is sexual abused
• Describe how residents rights and sexual abuse are related
• Review three training topics for staff and residents that would be effective for addressing sexual violence in long-term care settings

Target Audience: Administrators, executive directors, directors of nursing, licensed practical nurses, social workers, home care agencies, family members and caregivers.

Insights in Working with Families, Psychosocial Care and Advance Care Planning By Angelita Prichett, MSW, LMSW, Care Transitions Coach, MOQI, Sinclair School of Nursing, University of Missouri

Hear more findings from the 4-year federally-funded CMS project in Missouri nursing homes (MOQI). The MOQI Model through the Care Transition Team will discuss the importance of talking to the residents/clients and their loved ones about their conditions and serious illnesses and encouraging advanced care planning.

So often, residents/clients and families are not aware of how their disease could impact their lives and how their choices affect their quality of life. Plan with them what to do the next time a symptom is exacerbated. Ask the question if the care plan should focus on curative measures or quality of life goals. By being proactive in these cases, it will help the resident/client be able to know their plan of care and may relieve some anxiety they are feeling about their condition. This session is invaluable to long-term care staff, home care agencies and families about choices and how these choices it may impact their quality or quantity of life.

Target Audience: Administrators, executive directors, directors of nursing, licensed practical nurses, social workers, home care agencies, family members and caregivers.

Post Conference Intensive - June 15
High Performance Staffing
8:30 a.m. - 5:00 p.m.

Morning Session

Systems for Success with the Requirements of Participation: A Nursing Home Leader's Guide By Barbara Frank and Cathie Brady

The new Requirements for Participation emphasize two key elements: quality improvement and person-centered care. In this highly interactive session, participants will examine their current systems for engaging staff in teamwork and communication, and learn how to put in place daily systems to support high quality individualized care. The session will specifically apply these systems to behavioral health, improving dementia care, and person-centered care planning.

This 4 hour session will cover:

• Hiring and keeping high performing staff
• Huddles for daily communication and problem solving
• Systems for staff to provide person-centered dementia care
• Involving staff in continuous quality improvement

Barbara Frank & Cathie Brady, co-founders of B&F Consulting

Barbara and Cathy help nursing homes be better places to live and work. They focus on the how of change. They providestep-by-step help to achieve staff stability and to involve staff in working well together every day. They explain how to implement systems for involving everyone in improving every day care. With David Farrell, they co-authored A Long Term Care Leader’s Guide to High Performance: Doing Better Together (Health Professions Press 2018) and Meeting the Leadership Challenge in Long-Term Care: What You Do Matters (Health Professions Press 2011).

Barbara helped establish the national network of ombudsman programs and served for four years as Connecticut’s State LTC Ombudsman. Cathie Brady has more than thirty years’ experience providing services and advocating for the elderly in a variety of settings, including serving as Executive Director of the Department of Aging Services for the city of Bristol, Connecticut, and for 10 years as the Regional LTC Ombudsman for Eastern Connecticut. Cathie directed the Connecticut Culture Change Initiative.

Target Audience: Administrators, executive directors, directors of nursing, social workers, licensed practical nurses and certified nurse assistants.

Afternoon Session

High Performance Leadership: A Nursing Home Leader's Guide By David Farrell, MSW, LHNA

The session will examine what effective leaders consistently do and say to trigger and sustain high staff engagement.  The session facilitator, a skilled nursing facility administrator, will highlight how he focuses on making specific changes to create the conditions to bring out the best in staff.  By drawing on his recent experiences managing a skilled nursing facility serving 100 people living with a serious mental illness, his message will resonate with fellow leaders in the field facing similar challenges.

The 3 hour session will cover:

• Leadership rounds
• Making changes that matter
• Over communicating and transparency
• Creating staff stability and reducing absenteeism

David Farrell, MSW, LHNA, Telecare Corporation

David is a licensed nursing home administrator who has spent over 30 years in the health care profession. He started as a certified nursing assistant in order to earn extra money while attending college. That experience inspired him to pursue a Master’s degree in Social Work with a concentration in gerontology and administration from Boston College. Throughout his career in various leadership positions, David has advocated for patient-centered care using quality improvement practices. A published author and nationally recognized leader in the post-acute care field, his award winning book, “Meeting the Leadership Challenge in Long-Term Care: What You Do Matters!” co-authored with Barbara Frank and Cathie Brady, has received widespread acclaim. David is the Vice President of Subacute Services at Telecare Corporation.

Target Audience: Administrators, executive directors, directors of nursing, social workers, licensed practical nurses and certified nurse assistants.

 

At the core of our mission is speaking up for quality long-term care. VOYCE is asking you to speak out on this subject and complete one of the confidential questionnaires by clicking the survey icon above. 

Co-emcee Mike Roberts, former veteran meteorologist with KSDK NewsChannel 5

When: Thursday, June 14, 2017
8:00 a.m. - 5:00 p.m.
(registration begins
at 7:30 a.m.) 

Where: Renaissance St. Louis Airport Hotel
9801 Natural Bridge Road
St. Louis, MO 63134

If you plan on obtaining CEUs, please bring your license number the day of the conference. If you are coming from out-of-state and wish to obtain CEUs, please check with your state licensing board first.   

When: Friday, June 15, 2017
Post Intensive
8:30 a.m. - 5:00 p.m.
(registration begins promptly at 8:30 a.m.) 

Where: Friendship Village Sunset Hills
12503 Village Circle Drive, St. Louis, MO 63127

Lunch Menu:
Coming Soon

If you plan on obtaining CEUs, please bring your license number the day of the conference. If you are coming from out-of-state and wish to obtain CEUs, please check with your state licensing board first.   

Friendship Village Sunset Hills

Friendship Village Map

Cynthia E. Baker, LCSW, CSW Gerontology, Regional Clinical Manager and Social Work Consultant, Deer Oaks Behavioral Health

Leslie Pedtke, LNHA, Educator for Quality Improvement and Owner of King Management

Jonathan McCrary, Attorney, Sandberg Phoenix & Von Gontard

Jamie Bracewell, Attorney, Sandberg Phoenix & Von Gontard

Nicole Larch, Attorney, Sandberg Phoenix & Von Gontard

Karla Vierthaler, MPA, Advocacy and Resources Director,  National Sexual Violence Resource Center (NSVRC)

Christopher J. Dubble, MSW, Director, Institute on Protective Services, Temple University

Angelita Prichett, MSW, LMSW, Care Transitions Coach, MOQI, Sinclair School of Nursing, University of Missouri

Barbara Frank, co-founder of B&F Consulting. Barbara helped establish the national network of ombudsman programs and served for four years as Connecticut’s State LTC Ombudsman

Cathie Brady, co-founder of B&F Consulting, Former Regional LTC Ombudsman for Eastern Connecticut

David Farrell, MSW, LHNA, Telecare Corporation