Category: COVID-19

The COVID-19 virus has caused devastating impacts on long-term care residents and their families. Our loved ones are not only highly susceptible to the virus, but facility lockdowns have left residents highly vulnerable to abuse, neglect, and improper care.  We can attribute this to various factors – low-staffing levels, lack of access to Ombudsman advocates,…

We are currently living in unprecedented times, and this provides ample opportunity for scammers to come up with new ways to take advantage of unsuspecting people. These scams are often targeted at the elderly, and it is essential that we are aware of the types of scams these individuals will try. 

It has been more than half a year since we started fighting COVID-19, but people are still facing difficulties finding reliable information. Protocols vary from state to state, and policy has been changing rapidly. That is why it is hard for people to catch up on all the news worldwide, especially for older adults who…

One of the main purposes of the ombudsman program is to uphold resident rights. During COVID-19 times, however, some of these rights are unfortunately waived. One such right is the right to visitors.

It seems the latest pandemic news is revolving around the production of a COVID-19 vaccine. Now that several groups worldwide have entered Phase 3 clinical trials, we at VOYCE thought it was a good time for some updates! Here’s a discussion of what we know right now.