For more than 30 years, VOYCE has been serving Greater St. Louis and surrounding areas.
To educate and empower persons and their families for quality living across the continuum of long-term care
VOYCE helps to ensure a quality life for people living on the long-term care continuum. Our goal is to become the principal source of information and advocacy for these individuals and their families. We empower and educate those we serve. We do this by:
VOYCE is the regional leader providing long-term care services to 21 counties in Greater St. Louis and northeast Missouri, leading the conversation about the continuum of care for all. VOYCE is the region’s leading source for education, resources, representation and support in the journey along the long-term care continuum. As we celebrate our 40th anniversary, VOYCE’s work has never been more important. Helping individuals and families sort through the various long-term care options to make the right decisions will affect nearly three-quarters of those 65 and older – and the number continues to grow as the population ages; plus, the choices continue to become more complex with the advent of new care solutions.
In addition to guiding individuals and families as they navigate the complexity of long-term care, VOYCE speaks up for thousands of individuals in St. Louis and beyond already living in long-term care settings. Today, VOYCE provides services to nearly 22,000 individuals residing in more than 370 skilled nursing, assisted living and residential care communities. More than 50% of these individuals have no one other than VOYCE to advocate on their behalf.
Assuring residents’ rights and the right to quality care is the purpose of VOYCE’s Long Term Care Ombudsman Program. Staff and 50 volunteer ombudsmen are trained to identify issues, isolate particular causes of concern and skillfully resolve any challenges with compassion and respect for those living in a long-term care community.
Based on our grassroots knowledge of the long-term care issues faced by consumers, VOYCE engages in federal, state and local policy-making to assure the highest quality of care and to act as the voice of long-term care consumers in Missouri. Annually, the agency serves approximately 5,000 long-term care residents and responds to approximately 1,000 individuals and caregivers who need long-term options and services.
VOYCE, formerly the Long Term Care Ombudsman Program, was founded in 1979 in St. Louis following the formation of the nationwide Long Term Care Ombudsman Program under the Older Americans Act of 1978. Congress created this Act in response to public outcry over abuse and neglect in long-term care facilities. Today, every state has an established Ombudsman Program — more than 500 programs operate across the United States. VOYCE receives funding from Aging Ahead, St. Louis City Area Agency on Aging and Northeast Missouri Area Agency on Aging as well as from several United Ways including United Way of Greater St. Louis, Franklin County Area United Way and Montgomery Area United Way. In addition, VOYCE hosts signature events and receives foundation grants, corporate contributions and individual gifts to support its mission.
VOYCE fulfills its mission as an advocate and information source in 21 counties, including the city of St. Louis and the counties of St. Louis, St. Charles, Franklin and Jefferson as well as the following 16 northeast Missouri counties: Adair, Clark, Knox, Lewis, Lincoln, Macon, Marion, Monroe, Montgomery, Pike, Ralls, Randolph, Schuyler, Scotland, Shelby and Warren.
Connect With VOYCE
680 Craig Road, Suite 245
Latest VOYCE News